Warranty
Sparked Innovations Standard Product Warranty
Sparked Innovations warranties this product to be free from defects in material or workmanship for one (1) year following the date of purchase, provided that the product is used in the proper environment. This limited warranty does not cover failures due to abuse, accidental damage, or when repairs have been made or attempted by anyone other than Sparked Innovations. A defective product meeting the warranty conditions set forth herein will be replaced or repaired at the discretion of Sparked Innovations.
Warranty service can be obtained in two (2) ways. Firstly, the item can be returned to the dealer from which it was originally purchased, within their designated time period as stated in their return policies, for either replacement or repair service. Secondly, the item can be shipped to Sparked Innovations under warranty claim once a return authorization is granted. To obtain a return authorization, simply email Sparked Innovations at support@sparkedinnovations.com for warranty service.
This warranty does not apply to accessories. This product is not intended for commercial use, and accordingly, such commercial use of this product will void this warranty. All other guarantees, expressed or implied, are hereby disclaimed.
Subwoofer and Loudspeaker Warranty Information
Your new Sparked Innovations subwoofer is covered by a 2-Year limited warranty if purchased from an authorized Sparked Innovations dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications or product that has been modified or repaired by anyone other than Sparked Innovations. This warranty also does not cover burnt voice coils or other damage from excessive power, improper installation, improper enclosure, etc. Your warranty covers defects in materials and/or workmanship ONLY and is not an insurance policy. Warranty on subwoofers and loudspeakers applies to the original owner of the product only and is not transferable. Wear & Tear is not considered a manufacturer defect.
All warranty returns must be accompanied by a copy of the original sales invoice or receipt. You must contact us to request an RMA number prior to sending any returns via the RMA request form on our website. You are responsible for the cost of shipping your subwoofer/speaker back to us for warranty consideration. If you subwoofer/speaker is covered under warranty ground shipping back to you will be no charge in the continuous continental 48 US States. If your subwoofer/speaker is replaced/repaired outside of warranty, if no defect is found or you choose to have your product returned to you without repair then shipping will be billed to you.
At the sole discretion of Sparked Innovations, your speaker will be either repaired, replaced or (if your item is not in stock/discontinued) offered to be exchanged for a different item of like kind and quality when it is being covered under warranty. In the event of shipping damage due to improper packaging on products being returned to Sparked Innovations the customer is liable for the cost of all damages, necessary repairs or replacement. Be sure to properly pack your return.
In no event will Sparked Innovations be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.